TERMS AND CONDITIONS

Please ensure you notify Cindy of any medical conditions before starting a class.

Cancellations can impact both the schedule and availability for other clients, so please keep the following in mind:

24-Hour Notice: To avoid being charged, please provide at least 24 hours' notice if you need to cancel or reschedule a class. Please note that a class can only be transferred once.

Late Cancellations: Cancellations with less than 24 hours’ notice will be charged at the full class rate, and, unfortunately, cannot be transferred.

Unexpected circumstances may arise. Please get in touch with Cindy if you have any concerns, and she will do her best to accommodate your needs.

 

1:1 Lessons

Please note that I understand plans can change unexpectedly, and I appreciate that cancellations are sometimes unavoidable. To help me manage appointments fairly and maintain availability for all clients, a half-fee cancellation charge will apply to 1:1 sessions cancelled within 24 hours of the scheduled appointment. Thank you for your understanding.

​For any questions or concerns regarding this policy or your bookings, please feel free to contact Cindy directly.